Open AccessHuman Resource Training to Enhance Intellectual Capital in the Public Sector: A proposal of a Training Evaluation Model
Author(s) -
Barbara Ian
Publication year - 2019
Publication title -
international journal of business administration
Language(s) - English
Resource type - Journals
eISSN - 1923-4015
pISSN - 1923-4007
DOI - 10.5430/ijba.v10n5p10
Subject(s) - intellectual capital , reputation , training (meteorology) , human capital , process (computing) , human resources , business , knowledge management , plan (archaeology) , value (mathematics) , public sector , marketing , computer science , management , economics , economic growth , social science , physics , archaeology , machine learning , sociology , meteorology , history , operating system , economy
The evaluation of Human Resources (HR) training, particularly in Public Administration (PA), has been the focus of studies and in-depth analysis for several decades. This paper proposes an additional model of evaluating HR training in Public Administration. The improvement of performances in PA is indeed an HR issue. Therefore, it is necessary to plan and invest in HR training, as a key component of empowering the employees’ knowledge, skills and abilities, with the intention of enhancing the intellectual capital of the organization, adding value to the PA. Another contributing point of this research is the assessment of training HR on intangible aspects, such as the reputation of the PA. Lastly, it is essential to build and to adopt an optimal process of evaluation of HR training to measure the return on investments in terms of tangible and intangible assets.