Open AccessThe Tourist Satisfaction Research of Service Quality of Cruise Ports-----A Case of Wusongkou Cruise Port in Shanghai, China
Author(s) -
Hong Jiang
Publication year - 2013
Publication title -
business and management research
Language(s) - English
Resource type - Journals
eISSN - 1927-601X
pISSN - 1927-6001
DOI - 10.5430/bmr.v2n4p12
Subject(s) - cruise , port (circuit theory) , service quality , tourism , statistic , servqual , service (business) , business , analytic hierarchy process , china , empirical research , computer science , operations research , marketing , geography , engineering , statistics , mathematics , electrical engineering , archaeology , aerospace engineering