Open AccessCRM: A Conceptual Framework of Enablers and Perspectives
Author(s) -
Saeed Gholami,
Muhammad Sabbir Rahman
Publication year - 2012
Publication title -
business and management research
Language(s) - English
Resource type - Journals
eISSN - 1927-601X
pISSN - 1927-6001
DOI - 10.5430/bmr.v1n1p96
Subject(s) - perspective (graphical) , knowledge management , customer relationship management , business , process management , dual (grammatical number) , sample (material) , macro , value (mathematics) , computer science , marketing , art , chemistry , literature , chromatography , artificial intelligence , machine learning , programming language