Open AccessAssessing The Performance Impacts of Information Systems From The Resource-Based Perspective: An Empirical Test of The Indirect Effect of IS
Author(s) -
Michael J. Zhang
Publication year - 1970
Publication title -
journal of business strategies
Language(s) - English
Resource type - Journals
eISSN - 2162-6901
pISSN - 0887-2058
DOI - 10.54155/jbs.24.2.141-164
Subject(s) - resource based view , perspective (graphical) , resource (disambiguation) , business , diversification (marketing strategy) , knowledge management , industrial organization , competitive advantage , empirical research , test (biology) , marketing , computer science , computer network , paleontology , philosophy , epistemology , artificial intelligence , biology
Research into the strategic impacts of information systems (IS) from the resource-based view of competitive advantage has increasingly embraced the indirecteffect of IS on firm performance; that is, IS interact with other complementaryorganizational resources in influencing firm performance. Using both survey andarchival data, this study set out to test the indirect effect of IS and determine thecomplementary organizational resources contributing to IS impacts on firm performance.The results provide additional evidence in support of the indirect performanceeffect of IS. Specifically, the study found that the performance impacts ofIS arose from their interactions with firm-specific knowledge, information, verticalintegration and related diversification that complemented IS.