Open AccessHubungan Mutu Pelayanan dengan Kepuasan Pelanggan Batik (Studi Kasus di Quina Batik)
Author(s) -
Agung Hartadi,
Ika Tirta Candra Rini
Publication year - 2022
Publication title -
jbma (jurnal bisnis, manajemen, dan akuntansi)
Language(s) - Italian
Resource type - Journals
ISSN - 2252-5483
DOI - 10.54131/jbma.v9i2.146
Subject(s) - customer satisfaction , service quality , likert scale , business , quality (philosophy) , service (business) , scale (ratio) , marketing , product (mathematics) , mathematics , geography , statistics , philosophy , geometry , cartography , epistemology