Open AccessImpact of E-service quality on E-customer loyalty: The Role of E-customer satisfaction as Mediator
Author(s) -
Sefnedi Sefnedi,
Ahmad Alfarizi
Publication year - 2022
Publication title -
asean international journal of business
Language(s) - English
Resource type - Journals
ISSN - 2809-6673
DOI - 10.54099/aijb.v1i2.173
Subject(s) - loyalty business model , service quality , customer satisfaction , customer advocacy , business , customer retention , nonprobability sampling , marketing , customer delight , customer equity , population , advertising , service (business) , medicine , environmental health