Open AccessE-commerce customer service satisfaction survey and intelligent customer service development suggestion research
Author(s) -
Xiaochen Xiao
Publication year - 2022
Publication title -
journal of education, humanities and social sciences
Language(s) - English
Resource type - Journals
ISSN - 2771-2907
DOI - 10.54097/ehss.v2i.837
Subject(s) - customer advocacy , customer service assurance , customer to customer , customer intelligence , customer retention , service quality , service (business) , business , customer satisfaction , voice of the customer , service level objective , marketing , computer science , service design , e commerce , process management , service provider , world wide web