Open AccessFactors of digital payment adoption in hospitality businesses: A conceptual approach
Author(s) -
Guych Nuryyev,
Anastasia Spyridou,
Simon Yeh,
Chen-Chang Lo
Publication year - 2021
Publication title -
european journal of tourism research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.467
H-Index - 16
eISSN - 1314-0817
pISSN - 1994-7658
DOI - 10.54055/ejtr.v29i.2416
Subject(s) - hospitality , payment , marketing , business , hospitality industry , empirical research , conceptual framework , cryptocurrency , competitive advantage , mobile payment , technology acceptance model , tourism , sociology , computer science , social science , philosophy , computer security , finance , epistemology , usability , human–computer interaction , political science , law
Hospitality businesses might achieve a competitive advantage by adopting cryptocurrency payments. This study provides insight into the factors that influence hospitality businesses’ intention to use new digital payments based on a conceptual approach. One of the contributions to the literature is in integrating an external variable – perceived security – into the Technology Acceptance Model. Perceived security is considered a strong predictor for a new payment technology adoption. This study also contributes to the academic research by illuminating potential directions for future empirical research.