Open AccessThe first chatbot of a tourism/hospitality journal: Editor’s impressions
Author(s) -
Станислав Иванов
Publication year - 2020
Publication title -
european journal of tourism research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.467
H-Index - 16
eISSN - 1314-0817
pISSN - 1994-7658
DOI - 10.54055/ejtr.v24i.403
Subject(s) - chatbot , hospitality , tourism , social media , media studies , public relations , sociology , advertising , political science , world wide web , computer science , business , law
The first chatbot of an academic journal in the field of tourism and hospitality was launched in 2017. This editorial presents the structure of the chatbot of the European Journal of Tourism Research, reflects on Editor’s experience in developing and using the chatbot, and provides practical recommendations to editors and publishers who may wish to adopt chatbots for social media communications.