Open AccessA Study on the Effects of Logistics Capabilities of Container Terminals on Service Quality and Customer Response
Author(s) -
Seok-Jun Hwang,
Hyung-Rim Choi,
Soon-Goo Hong,
Kang-Bae Lee
Publication year - 2012
Publication title -
han-guk hanghae hangman hakoeji/han'gug hanghae hangman haghoeji
Language(s) - English
Resource type - Journals
eISSN - 2093-8470
pISSN - 1598-5725
DOI - 10.5394/kinpr.2012.36.1.59
Subject(s) - container (type theory) , business , service quality , sample (material) , terminal (telecommunication) , service (business) , quality (philosophy) , marketing , operations management , computer science , engineering , telecommunications , mechanical engineering , philosophy , chemistry , epistemology , chromatography