Open AccessDevelopment of Scale for the Service Quality from Entry to Departure of Container Ports
Author(s) -
Chang-Hoon Shin,
Min-Seung Choi,
Yun-Ok Yang
Publication year - 2010
Publication title -
journal of navigation and port research
Language(s) - English
Resource type - Journals
eISSN - 2093-8470
pISSN - 1598-5725
DOI - 10.5394/kinpr.2010.34.5.389
Subject(s) - container (type theory) , port (circuit theory) , service quality , scale (ratio) , service (business) , quality (philosophy) , business , exploratory factor analysis , marketing , operations management , computer science , operations research , engineering , mechanical engineering , philosophy , physics , electrical engineering , epistemology , quantum mechanics
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