Open AccessAnalysis of public service performance through strengthening employee motivation in the organization and society sub-sector in the national and political unity agency of Maluku Province
Author(s) -
Petronela Sahetapy
Publication year - 2021
Publication title -
international journal of social sciences and humanities (ijssh)
Language(s) - English
Resource type - Journals
eISSN - 2550-701X
pISSN - 2550-7001
DOI - 10.53730/ijssh.v5n3.1835
Subject(s) - public sector , public service , politics , sociometry , normalization (sociology) , agency (philosophy) , public relations , business , public service motivation , employee motivation , public administration , marketing , economics , political science , psychology , sociology , social psychology , social science , economy , law
Analysis of Public Service Performance through Strengthening Motivation of Employees of the Organization and Society Sub-Sector at the National Unity and Political Agency of Maluku Province is the core of this project. With a sample of 30 people and the technique of percentage analysis and conversion through the sociometric choice status index (ISP) in determining improvement priorities by paying attention to the relationship between strengthening employee motivation and public service performance. Strengthening employee motivation has a "strong" relationship and contribution to the performance of public services in percentage and sociometry based on the preferred status index (ISP. 0.740) or 74% with other intervention factors 26%. There is a follow-up to strengthening employee motivation and public service performance in the form of normalization of improvement, which is realized through a sociogram as the final result. The findings of this study prioritize the normalization of strengthening employee motivation and public service performance as a follow-up process that tends to lead to maximization and has implications for the development and progress of public services in the organizational and community subsectors.