Open AccessPriority Factors of Service Recovery Strategy in Distribution Channel
Author(s) -
SangLin Han,
Kwang Hyo Jung,
Myoung Soung Lee,
Myeong Soo Lee
Publication year - 2015
Language(s) - English
Resource type - Journals
ISSN - 1598-7868
DOI - 10.53728/2765-6500.1389
Subject(s) - service recovery , service (business) , service provider , service level objective , service guarantee , business , marketing , process management , set (abstract data type) , service design , computer science , service quality , programming language