Open Access은행서비스에서 고객지향성, 금리민감도, 고객애호도의 구조에 관한 연구
Author(s) -
Hong Youl Ha,
Chang Bok Choi
Publication year - 2010
Language(s) - Uncategorized
Resource type - Journals
ISSN - 1598-7868
DOI - 10.53728/2765-6500.1263
Subject(s) - business , confirmatory factor analysis , loyalty business model , customer base , marketing , loan , customer retention , customer advocacy , service quality , service (business) , finance