Open Access고객의 개인적 요소가 대기시간 경험에 미치는 영향에 대한 탐색적 연구
Author(s) -
김주영,
유보미
Publication year - 2010
Language(s) - Korean
Resource type - Journals
ISSN - 1598-7868
DOI - 10.53728/2765-6500.1249
Subject(s) - business , marketing , situational ethics , service provider , loyalty business model , customer satisfaction , service (business) , database transaction , customer retention , loyalty , service quality , computer science , psychology , social psychology , programming language