Open AccessBPMN MODELING FOR THE CONSTRUCTION OF A CUSTOMER COMPLAINTS PROCESSING WORKFLOW
Author(s) -
Zied Ben Rhouma,
Younés Boujelbène,
A. Ben Gara
Publication year - 2022
Publication title -
revue européenne du droit social
Language(s) - English
Resource type - Journals
eISSN - 2393-073X
pISSN - 1843-679X
DOI - 10.53373/reds.2022.55.2.0063
Subject(s) - workflow , xpdl , business process model and notation , computer science , software engineering , process management , workflow technology , business process , database , business process modeling , engineering , operations management , work in process