Open AccessLEARNING THROUGH TRAINING AND ITS IMPACT ON EMPLOYEE PERFORMANCE; MODERATING ROLE OF JOB SATISFACTION AMONG BANKING SECTOR EMPLOYEES OF PAKISTAN
Author(s) -
Samina Karim
Publication year - 2014
Publication title -
jinnah business review
Language(s) - English
Resource type - Journals
eISSN - 2307-7921
pISSN - 2070-0296
DOI - 10.53369/vsei1123
Subject(s) - trainer , job satisfaction , business , training (meteorology) , job performance , sample (material) , marketing , quality (philosophy) , banking industry , psychology , accounting , social psychology , philosophy , chemistry , physics , epistemology , chromatography , meteorology , computer science , programming language
Performance has been largely studied by scholars in the past. Due to ever changing market standards, training sessions have become more important, and now, are more emphasized by the bank’s management. This study identifies the training sessions, conducted by different banks in Pakistan, their impact on job satisfaction, and employee performance. Sample size consists of 119 employees, working at different levels in 6 banks, and data was collected through structured questionnaire. Findings suggest that effectiveness of training is largely dependent on trainer’s quality, course design and learning experience. The results of the study will be helpful for the managers to increase the job satisfaction & performance of employees through training programs. This study, has added its humble contribution, in the body of knowledge, along with other studies conducted by other researchers in the banking sector of Pakistan. There is further need, to explore this area of study, to address job satisfaction and performance in this industry.