Open AccessImpact of Service Quality and Customer Satisfaction: Evidence from Banking Industry
Author(s) -
Jawad Khan,
Amanullah Khan
Publication year - 2020
Publication title -
jinnah business review
Language(s) - English
Resource type - Journals
eISSN - 2307-7921
pISSN - 2070-0296
DOI - 10.53369/gwxm2947
Subject(s) - customer satisfaction , service quality , business , marketing , customer retention , customer advocacy , quality (philosophy) , service (business) , philosophy , epistemology