Open AccessAFINAL, O QUE É BUSINESS PROCESS MANAGEMENT (BPM)? UM NOVO CONCEITO PARA UM NOVO CONTEXTO
Author(s) -
Manoel Veras Sousa Neto,
Josué Vítor de Medeiros Júnior
Publication year - 2008
Publication title -
revista eletrônica de sistemas de informação
Language(s) - Portuguese
Resource type - Journals
ISSN - 1677-3071
DOI - 10.5329/resi.2008.0702009
Subject(s) - business process management , business process reengineering , business process , process management , workflow , business process modeling , knowledge management , business rule , business process model and notation , business process discovery , computer science , artifact centric business process model , business , engineering , operations management , work in process , database , lean manufacturing