Open AccessTHE USER’S PERSPECTIVE ON THE DAY CENTER SERVICE FOR PEOPLE WITH DEMENTIA
Author(s) -
Luana Pricila Vieira Oliveira,
Virgínia Lúcia Reis Maffioletti,
Maria Alice Tourinho Baptista,
Márcia Cristiscimento Dourado,
Valeska Marinho
Publication year - 2021
Publication title -
dementia and neuropsychologia
Language(s) - English
Resource type - Conference proceedings
SCImago Journal Rank - 0.54
H-Index - 21
ISSN - 1980-5764
DOI - 10.5327/1980-5764.rpda029
Subject(s) - feeling , dementia , happiness , psychology , service (business) , socialization , applied psychology , space (punctuation) , center (category theory) , nursing , gerontology , medicine , social psychology , computer science , disease , economy , pathology , economics , operating system , chemistry , crystallography
Background: The participation of health service users in satisfaction studies has provided important indicators of service quality. Objectives: To identify and analyze the perception of people with dementia about their experiences in a multidisciplinary Day Center health service. Method: A qualitative descriptive study carried out through the application of a semi-structured interviews to 17 patients with mild to moderate dementia. The data analysis was performed using the Framework method. Results: We identified two main themes: the experience and reasons to attend the Day Center and participants’perceptions of the service. The second theme was divided into six sub-themes: the Day Center as a treatment space, an occupation, a socialization space, a welcoming space, the trust in the team, and suggestions and satisfaction with the service. Participants reported confidence in the treatment provided and in the team. They considered being at the Day Center important to their physical and psychological health. The main reasons were being able to leave the house and get busy, the possibility of socializing and the feeling of happiness generated by being at the Day Center. They also demonstrated satisfaction with the service in general. Conclusion: Individuals with mild cognitive impairment and mild and moderate dementia may provide feasible and reliable information about health services provided.