Open AccessConflict Resolution Through Training on Emotional Intelligence and Empathy in a Workplace-An Empirical Study
Author(s) -
K Umashankar,
H G Charitra
Publication year - 2014
Publication title -
research in business and management
Language(s) - English
Resource type - Journals
ISSN - 2330-8362
DOI - 10.5296/rbm.v1i2.5865
Subject(s) - empathy , emotional intelligence , psychology , intervention (counseling) , conflict resolution , social psychology , conflict management , applied psychology , control (management) , management , sociology , social science , psychiatry , economics