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Equilibrium Point for a Stakeholder Management Strategy in Crisis Episodes: the Case of a Crisis in a Food Processing Plant
Author(s) -
Sylvain Charlebois
Publication year - 2009
Publication title -
research in applied economics
Language(s) - English
Resource type - Journals
ISSN - 1948-5433
DOI - 10.5296/rae.v1i1.184
Subject(s) - social connectedness , crisis management , stakeholder , business , point (geometry) , supply chain , industrial organization , economics , process management , marketing , management , psychology , social psychology , geometry , mathematics
The aim of this paper is to shed light on the way organizations that collaborate in multi-stakeholder networks organize their crisis management readiness. It argues that crisis management practices differ significantly based on whether or not organizations are supply or demand over-dependent. In equilibrium between demand and supply, an organization is able to rely on non-linear connectedness and interdependence to foster relationships in the supply chain during a crisis. In this paper, we analyze the case of a food safety crisis that occurred in 2008 at a Canadian-based processing plant and challenge the current conventions. Finally, conclusions concerning the implementation of the framework together with limitations and future research directions are presented

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