Open AccessLean Production Role in Improving Public Service Performance in Egypt: Challenges and Opportunities
Author(s) -
Wael Omran Aly
Publication year - 2014
Publication title -
journal of public administration and governance
Language(s) - English
Resource type - Journals
ISSN - 2161-7104
DOI - 10.5296/jpag.v4i2.5415
Subject(s) - government (linguistics) , service (business) , business , public service , production (economics) , order (exchange) , revenue , service delivery framework , corporate governance , public relations , public administration , marketing , economics , finance , political science , philosophy , linguistics , macroeconomics
For decades, Egypt strives to adopt development administration principles and techniques; in order to transform their conventional traditional public service into modern developing new one; able to meet people expectations. While Current conventional public service in Egypt deals with regulatory aspects of administration such as law and order, judicial administration and revenue collection; new public service is concerned with the socio-economic developmental activities relevant to new public management principles.Thus, traditional public service is structure-oriented while new public service is action- oriented. Many third world countries failed in realizing such desired shift by converting its conventional public service to effective new public service; able to satisfy people needs by implementing plans, policies, programs and projects necessary for sustainable development purposes. Such bad governance would lead the frustrated people to go up against such government; as it happens lately in Egypt. Hence, in this paper we aim to shed light on lean production techniques; as a suggested philosophy that can be adopted by the crippled government of Egypt; to convert its traditional ineffective public service performance into effective new one; able to fulfill the desired developmental programs and projects that meet people needs and aspirations