Open AccessA Survey to Recognize the Most Important Dimensions of the Service Quality of Iran's Commercial Banks
Author(s) -
Mohamad Reza Ebrahimi,
Akram Hadizadeh Moghadam
Publication year - 2012
Publication title -
journal of management research
Language(s) - English
Resource type - Journals
ISSN - 1941-899X
DOI - 10.5296/jmr.v4i4.1870
Subject(s) - service quality , variety (cybernetics) , marketing , business , population , quality (philosophy) , conceptual model , customer satisfaction , service (business) , statistical population , field survey , survey methodology , computer science , geography , statistics , mathematics , sociology , cartography , philosophy , demography , epistemology , database , descriptive statistics