Open AccessAn Overview of Customer Loyalty, Perceived Service Quality and Customer Satisfaction: Brief on Saudi Grocery Stores
Author(s) -
Naif Mutlaq Al Otaibi,
Kausar Yasmeen
Publication year - 2014
Publication title -
journal of entrepreneurship and business innovation
Language(s) - English
Resource type - Journals
ISSN - 2332-8851
DOI - 10.5296/jebi.v1i1.6657
Subject(s) - business , customer satisfaction , marketing , service quality , loyalty business model , loyalty , advertising , quality (philosophy) , service (business) , grocery store , philosophy , epistemology