Open AccessDeterminants affecting customer’s complaint intention
Author(s) -
Kamran Azam,
Munawar Javed,
Shazib Arif,
Nabila Rukhsar,
Shafia Muzaffar,
Ayyaz Manzoor Kanjoo,
Muhammad Ahsan Nawaz,
Muhammad Aftab Ali
Publication year - 2013
Publication title -
international journal of learning and development
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2164-4063
DOI - 10.5296/ijld.v3i6.6210
Subject(s) - complaint , politeness , psychology , value (mathematics) , marketing , originality , business , social psychology , political science , mathematics , statistics , creativity , law