Open AccessStudying Effect of Customer Relationship Management (CRM) System on Attracting Customer Satisfaction Case Study: Teacher Insurance Company in Isfahan Province
Author(s) -
Javad Mehrabi,
Mohammad Hossein Mosharaf Javadi,
Mohammad Hasan Tanhaei,
Batool Samangoei
Publication year - 2012
Publication title -
international journal of learning and development
Language(s) - English
Resource type - Journals
ISSN - 2164-4063
DOI - 10.5296/ijld.v2i1.1355
Subject(s) - statistical population , marketing , customer satisfaction , business , cluster sampling , simple random sample , quality (philosophy) , order (exchange) , sample (material) , service quality , descriptive statistics , data collection , population , statistics , service (business) , mathematics , sociology , philosophy , chemistry , demography , epistemology , finance , chromatography