Open AccessPerceived Organizational Support: A Literature Review
Author(s) -
Li Sun
Publication year - 2019
Publication title -
international journal of human resource studies
Language(s) - English
Resource type - Journals
ISSN - 2162-3058
DOI - 10.5296/ijhrs.v9i3.15102
Subject(s) - organizational commitment , perceived organizational support , organizational citizenship behavior , psychology , employee research , organizational behavior and human resources , affective events theory , job satisfaction , absenteeism , organizational learning , organizational performance , job performance , business , social psychology , knowledge management , marketing , job attitude , computer science
Perceived organizational support (POS), which reflects the organization’s value on employees’ contributions and concern for employee benefits, is an important tool to help organizations establish favourable relationship with employees and motivate employees work hard. This paper aims to make a review of POS concept and the variables related to POS. Research results showed that perceived organizational support emphasizes organizational commitment to employees and is a unilateral relationship. Perceived organizational support is related to employees’ reduced absenteeism, increased job satisfaction, happiness, organizational citizenship behaviour and organizational performance, and also influenced by organizational fairness, working conditions, HR practices, employee characteristics, leadership, management communication. Besides, this paper summarized the measures to improve perceived organizational support, such as supportive or high commitment HR practices, fairness, superior and co-worker supports, employee empowerment. This study helps researchers understand the latest research progress in perceived organizational support.