Open AccessThe Need for Total Quality Management Implementation at a University College: A Descriptive
Author(s) -
Mukole Kongolo
Publication year - 2018
Publication title -
international journal of human resource studies
Language(s) - English
Resource type - Journals
ISSN - 2162-3058
DOI - 10.5296/ijhrs.v8i4.14005
Subject(s) - viewpoints , total quality management , descriptive research , higher education , engineering management , work (physics) , quality (philosophy) , medical education , knowledge management , psychology , business , process management , sociology , computer science , political science , engineering , marketing , medicine , service (business) , mechanical engineering , art , social science , philosophy , epistemology , law , visual arts
The main objective of this paper is to highlight the importance of TQM as an important tool in solving management issues that have been subjected to university college. A descriptive approach was followed in presenting this paper. The paper deals with TQM approaches in resolving issues related to management weaknesses at the university college level. This is a critical issue from the various institutional viewpoints. The paper is a result of a careful evaluation and assessment of the passed approach to management at various university colleges. A new way in which management of the university college should work to improve approaches to teaching, learning and research needs to be initiated through TQM implementation. The results suggest that TQM approach has the potential to revolutionalise the system of education at the University college as institutions of higher education.