Open AccessStaffing System Management: Evidences from Singapore
Author(s) -
Mussie T. Tessema,
Kubilay Gok,
Alex Mwamba Ng’oma,
Mengsteab Tesfayohannes,
Gerry V. Fernando
Publication year - 2017
Publication title -
international journal of human resource studies
Language(s) - English
Resource type - Journals
ISSN - 2162-3058
DOI - 10.5296/ijhrs.v7i2.11112
Subject(s) - staffing , workforce , affect (linguistics) , business , service (business) , workforce planning , workforce management , quality (philosophy) , service quality , public relations , marketing , management , political science , economics , psychology , economic growth , philosophy , communication , epistemology
This paper uses Singapore as a case study to illustrate how staffing policies and practices affect the quality of the workforce which ultimately influence performance at employee and organization level. It reveals that Singapore public service has been able to put in place most of the ‘critical factors’ for an effective staffing system management. The presence of those critical factors have played an important role in making Singapore to be one of the most effective public services in the world. Finally, it forwards theoretical and practical implications of the study and future research direction.