Open AccessRetention and Employee Satisfaction: A Case Study in Long Term Care
Author(s) -
Ronald M. Fuqua
Publication year - 2011
Publication title -
international journal of human resource studies
Language(s) - English
Resource type - Journals
ISSN - 2162-3058
DOI - 10.5296/ijhrs.v1i2.1114
Subject(s) - employee retention , term (time) , job satisfaction , psychology , service (business) , business , marketing , social psychology , physics , quantum mechanics
Abstract This case study presents comparisons between employee satisfaction and retention data in two long term care companies. Strategic and operational management decisions and differences in race, sex, age, length of service and hourly pay rates are examined and indicate that management and organizational differences contribute to variations in employee satisfaction and retention. This case allows analysis of the possible causes for the variations and what actions would best respond to these differences.