Open AccessPENGARUH SOCIAL IDENTITY, EWOM, PERCEIVED RISK, DAN TRUST TERHADAP PURCHASE INTENTION DAN DAMPAKNYA TERHADAP PURCHASE DECISION PADA E-COMMERCE
Author(s) -
Tessa Handra,
Felix Sutisna
Publication year - 2021
Publication title -
jurnal bina manajemen
Language(s) - English
Resource type - Journals
ISSN - 2656-8667
DOI - 10.52859/jbm.v9i2.154
Subject(s) - psychology , risk perception , social identity theory , social commerce , social psychology , test (biology) , empirical research , advertising , social media , business , perception , social group , statistics , paleontology , mathematics , neuroscience , biology , political science , law
This study was designed to test empirical truths between two or more research variables that have been formulated in the hypothesis. The research variables tused twere social identity, EWOM, perceived risk, trust, purchase intention, tand tpurchase decision. Exogenous variables in this study are social identity, EWOM, and perceived risk. Endogenous variables in this study are trust, purchase intention, and purchase decision. Methods of collecting data using questionnaires and data analysis methods using partial least square. The results of the study concluded that hypothesis 4 tand 5 was tnot significant. There was no effect of perceived risk on trust and there was no effect of perceived risk on purchase intention.