Open AccessCUSTOMER RELATIONSHIP MANAGEMENT MODEL FROM STRATEGIC APPROACH: A KNOWLEDGE MANAGEMENT PERSPECTIVE
Author(s) -
Asma Tahir Abdul *
Publication year - 2018
Publication title -
zenodo (cern european organization for nuclear research)
Language(s) - English
DOI - 10.5281/zenodo.1185589
Subject(s) - perspective (graphical) , knowledge management , business , enterprise relationship management , customer relationship management , process management , computer science , marketing , customer advocacy , artificial intelligence , service quality , service (business)