Open AccessThe effect of information systems success factors on user satisfaction in accounting information systems
Author(s) -
Mohammad Naser Mousa Hamdan,
Naser Jafar Al-Hajri
Publication year - 2021
Publication title -
management science letters
Language(s) - English
Resource type - Journals
eISSN - 1923-9343
pISSN - 1923-9335
DOI - 10.5267/j.msl.2021.3.005
Subject(s) - information system , user satisfaction , quality (philosophy) , accounting information system , data collection , customer satisfaction , information quality , knowledge management , population , computer science , business , marketing , accounting , engineering , statistics , medicine , mathematics , philosophy , environmental health , epistemology , human–computer interaction , electrical engineering
The purpose of this study is to explore the impact of information systems (ISs) Success Factors the user of (AISs) satisfaction on the Kuwaiti governmental organizations. To achieve the objectives of the study, the researcher designed and developed a questionnaire for data collection from the study population and distributed (160) questionnaires. There were (149) retrieval for data analysis which was used for further analysis using SPSS v26. After an appropriate analysis, the study found no significant impact for the success factors (ISs) including the quality of information, the quality of the system and the quality of services on the user satisfaction (AISs).