Open AccessThe impact of corporate social responsibility on customer loyalty: Empirical study for the case of Vietnam Airlines
Author(s) -
Thu Anh Hoang
Publication year - 2020
Publication title -
accounting
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.175
H-Index - 5
eISSN - 2369-7407
pISSN - 2369-7393
DOI - 10.5267/j.ac.2020.8.002
Subject(s) - corporate social responsibility , loyalty business model , vietnamese , business , marketing , loyalty , likert scale , dimension (graph theory) , construct (python library) , customer retention , public relations , psychology , service quality , political science , philosophy , service (business) , developmental psychology , linguistics , mathematics , computer science , pure mathematics , programming language