Open AccessImplementation of APAPO from Technology Acceptance Model and Sosial Affordances
Author(s) -
Elyan Nadian Zahara
Publication year - 2020
Publication title -
jurnal ilmiah kajian keimigrasian
Language(s) - English
Resource type - Journals
eISSN - 2774-9592
pISSN - 2622-4828
DOI - 10.52617/jikk.v3i1.110
Subject(s) - affordance , technology acceptance model , sample (material) , qualitative research , unit (ring theory) , knowledge management , conceptual model , computer science , sociology , psychology , social science , human–computer interaction , usability , mathematics education , database , chemistry , chromatography
The purpose of this study is to explain how was the Implementation of Online Passport Queue Registration Application (APAPO) based on TAM and social affordances. This study is a conceptual paper using qualitative approach with literature review. APAPO is used as a unit of analysis with Directorate General of Immigration’s public complaint data as a purposive sample. From the result, it was recognized that APAPO was not well-received by users and had low social affordances.