Open AccessImproving Algorithm Accuracy K-Nearest Neighbor Using Z-Score Normalization and Particle Swarm Optimization to Predict Customer Churn
Author(s) -
Muhammad Ali Imron,
Budi Prasetyo
Publication year - 2020
Publication title -
journal of soft computing exploration
Language(s) - English
Resource type - Journals
eISSN - 2746-0991
pISSN - 2746-7686
DOI - 10.52465/joscex.v1i1.7
Subject(s) - particle swarm optimization , normalization (sociology) , k nearest neighbors algorithm , confusion matrix , data mining , computer science , algorithm , artificial intelligence , sociology , anthropology