
The Influence of Quality of Service and Hospital Image on Patient Loyalty with Satisfaction Patients as Intervening Variables (Case Study of Sri Ratu Hospital Medan)
Author(s) -
Debi Yolanda Kaban,
Arliurbaity Lubis,
Beby Karina F. Sembiring
Publication year - 2022
Publication title -
international journal of research and review
Language(s) - English
Resource type - Journals
eISSN - 2454-2237
pISSN - 2349-9788
DOI - 10.52403/ijrr.20221014
Subject(s) - loyalty , medicine , nonprobability sampling , service quality , population , general hospital , service (business) , patient satisfaction , nursing , family medicine , marketing , business , environmental health