Open AccessFactors Affecting Individual Customer’s Satisfaction on the Mobile Banking Service Quality During Covid-19 Pandemic Period: The Case of Vietnam
Author(s) -
Tran Thi Quynh Trang,
Truong Duc Anh Hieu,
Dau Thi Huyen
Publication year - 2022
Publication title -
international journal of research and review
Language(s) - English
Resource type - Journals
eISSN - 2454-2237
pISSN - 2349-9788
DOI - 10.52403/ijrr.20220732
Subject(s) - mobile banking , business , servqual , service quality , promotion (chess) , customer satisfaction , service (business) , marketing , vietnamese , pandemic , covid-19 , medicine , political science , linguistics , philosophy , disease , pathology , politics , infectious disease (medical specialty) , law