Open AccessPerception and Adoption of Customer Service Chatbots among Millennials: An Empirical Validation in the Indian Context
Author(s) -
Himanshu Joshi
Publication year - 2021
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5220/0010718400003058
Subject(s) - context (archaeology) , perception , empirical research , service (business) , computer science , customer service , psychology , marketing , applied psychology , business , geography , neuroscience , statistics , mathematics , archaeology