Open AccessPrediction of Inpatient Satisfaction with Service Quality with SEM Method
Author(s) -
Maria Sinaga,
Chrismis Novalinda Ginting,
Ali Napiah Nasution,
Ermi Girsang
Publication year - 2020
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5220/0010291301260132
Subject(s) - service quality , computer science , quality (philosophy) , quality of service , customer satisfaction , service (business) , patient satisfaction , computer network , business , medicine , nursing , philosophy , epistemology , marketing