Open AccessThe Role of Outsourcing in Service Management and Business Process: Optimization Drives Competitive Advantages
Author(s) -
Muharman Lubis,
Rahmat Fauzi,
Asti Amalia Nur Fajrillah,
Arif Ridho Lubis
Publication year - 2018
Publication title -
proceedings of the 7th international conference on multidisciplinary research
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5220/0008889504880495
Subject(s) - outsourcing , business , process management , competitive advantage , business process management , process (computing) , business process , service (business) , computer science , work in process , marketing , operating system