Open AccessAnalysis of Customer Perceived Value, Satisfaction, Loyalty and the Moderating Role of Customer Demographics: A Study of Indonesian Train Service
Author(s) -
Yasintha Soelasih,
Efendi Efendi,
Erwin Bramana Karnadi
Publication year - 2018
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5220/0008438101750183
Subject(s) - indonesian , customer satisfaction , demographics , service quality , loyalty business model , business , marketing , loyalty , value (mathematics) , service (business) , computer science , sociology , philosophy , linguistics , demography , machine learning