Open AccessThe Influence of Customer Relationship Management Influencing Factors on Student Loyalty using Student Satisfaction as Mediation Variable
Author(s) -
Dewi Murtiningsih,
Wendi Usino,
Joko Christian Chandra
Publication year - 2019
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5220/0008434506220627
Subject(s) - mediation , customer satisfaction , loyalty , variable (mathematics) , psychology , computer science , knowledge management , business , marketing , mathematics , sociology , mathematical analysis , social science