Open AccessThe Influence of Hospital Trust and Service Quality to Patient Satisfaction and Loyalty
Author(s) -
Wilujeng Puja Sari,
Naili Farida,
Sutopo Patria Jati
Publication year - 2019
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5220/0008429302030207
Subject(s) - loyalty , service quality , business , customer satisfaction , patient satisfaction , service (business) , quality (philosophy) , computer science , marketing , philosophy , epistemology