Open AccessResearch on the Evaluation of Chinese Express Service Quality in e-Commerce
Author(s) -
Jie Liu,
Chunhui Yuan
Publication year - 2015
Publication title -
proceedings of the information science and management engineering iii
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5220/0006028604610465
Subject(s) - computer science , service quality , service (business) , quality (philosophy) , business , engineering management , marketing , engineering , philosophy , epistemology
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