Open AccessANTECEDENCES AND CONSEQUENCES OF E-SERVICE QUALITY ACROSS INDUSTRY SECTORS
Publication year - 2008
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5220/0001908104430446
Subject(s) - quality (philosophy) , business , tertiary sector of the economy , service quality , computer science , service (business) , marketing , philosophy , epistemology