
TRADITIONAL LEARNING VS. e-LEARNING - Some Results from Training Call Centre Personnel
Author(s) -
Mark Miley,
James A. Redmond,
Colm Moore
Publication year - 2008
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5220/0001721302990307
Subject(s) - training (meteorology) , computer science , call centre , artificial intelligence , telecommunications , meteorology , physics