Open AccessProvider documentation of patient education: a lean investigation
Author(s) -
MSLS Jean P. Shipman,
Erica Lake,
MLIS Jessica Van Der Volgen,
Darrin Doman
Publication year - 2016
Publication title -
journal of the medical library association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.102
H-Index - 58
eISSN - 1558-9439
pISSN - 1536-5050
DOI - 10.5195/jmla.2016.65
Subject(s) - documentation , patient education , meaningful use , health care , electronic health record , medline , nursing , patient care , medicine , medical education , medical emergency , family medicine , computer science , political science , law , economics , programming language , economic growth
Purpose: The study evaluates how providers give patient education materials and identifies improvements to comply with Meaningful Use (MU) requirements.Methods: Thirty-eight patient-provider interactions in two health care outpatient clinics were observed.Results: Providers do not uniformly know MU patient education requirements. Providers have individual preferences and find gaps in what is available. Accessing and documenting patient education varies among providers. Embedded electronic health record (EHR) materials, while available, have technical access barriers.Conclusions: Providers’ EHR skills and knowledge levels contribute to non-standardized patient education delivery.