Open AccessPENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH BEDASARKAN DIMENSI TERRA (TANGIBLE, EMPATHY, RELIABILITY, RESPONSIVENESS, DAN ASSURANCE) PADA PD. BPR ASTANAJAPURA CABANG CIREBON SELATAN
Author(s) -
Christine Agustina,
Sudadi Pranata,
Chandra Lukita
Publication year - 2022
Publication title -
jurnal digit
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2720-9636
pISSN - 2088-589X
DOI - 10.51920/jd.v12i1.218
Subject(s) - reliability (semiconductor) , humanities , business administration , physics , business , art , power (physics) , quantum mechanics